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Core Cover

Don’t want to pay OEM prices for service contracts? Choose Core Cover

Once your technology is in place, maintain your systems quickly and proficiently with Core Cover from Core 3. This collection of services will provide you with all the tools you need to keep your business running at peak efficiency over the long term. From keeping all of your contracts in a single, organized location to gaining direct-to-expert support, Core Cover has you covered. Top components of Core Cover include:

Support

Once your systems are in place, ongoing support will keep them – and your business – running smoothly. Support features of Core Cover include:

  • Server, storage, networking and telcom support
  • Ability to integrate with wide range of OEMs
  • SLAs matched to OEM support
  • Flexible terms that are affordable and practical for all our clients
  • Asset support can be accessed through Core Cover portal

Networking Specific:

  • 24x7x365 direct-to-expert support
  • Patch and bug fix remedies available
  • Mirrored to OEM support SLAs

portal

Our portal provides you with one easy-to-navigate dashboard for all IT as well as a single repository for all your contracts. Other features include:

  • Proactive alerts for contract/asset expiration
  • Role-based security for all levels of access
  • Robust searches of all assets
  • API integration
  • Reports for ticketing and contracts

OEM Hardware that can be covered

  • ARUBA
  • AVAYA
  • BARRACUDA
  • BROCADE
  • CISCO
  • DELL
  • EMC
  • HITACHI
  • HP
  • IBM
  • JUNIPER
  • NETAPP
  • NORTEL
  • SUN
  • and More…

what our clients are saying